Privacy Policy
Definitions and Scope
References to “theworldpackaging.com,” “the Company,” “we,” or “us” shall denote and refer exclusively to the designated subsidiary entity of Sagi Software Inc., The Packaging World, hereinafter defined as the Data Controller.
This Privacy Policy is applicable to all personal data and information collected or processed by The Packaging World from individuals (hereinafter, the “user” or “client”) while interacting with or utilizing the Company’s website and services.
Personal Data Collection
At The Packaging World, we collect information that you voluntarily provide to us, alongside essential technical data generated during your visit. This includes:
- Contact Details: Your name, email address, and phone number.
- Logistics Information: Billing and shipping addresses required for order fulfillment.
- Direct Inquiries: Any information shared through our contact or quote forms.
- Technical Insights: Usage data such as IP addresses, browser types, and page engagement metrics. We maintain strict data boundaries; we do not permit third-party plugins or services to transmit your usage data back to their own developers.
Data Utilization
The collected data is processed for the following legitimate business interests and performance of contract:
- Personalization: To customize the content and user interface to align with the User’s interaction history and preferences.
- Transactional Fulfillment: To ensure the efficient and expedited processing of all financial transactions and Order fulfillment.
- Customer Relations: To efficiently respond to customer service requests and communication.
- Marketing and Administration: To administer surveys, contests, and other promotional activities.
Data Security and Confidentiality
The Packaging World maintains robust security protocols, employing Secure Socket Layer (SSL) technology for encryption and maintaining secure networks. Access to the User’s information is strictly restricted to designated personnel who possess specific, verifiable access rights to the relevant systems.
All User information is held in strict confidence and is protected by encrypted storage methods. Data access is restricted solely to the necessity of performing defined operational tasks.
Security & Spam Protection
To ensure a safe browsing experience, we use Cloudflare to protect our website from malicious activity and spam. This service collects essential technical information, such as your IP address and browser type, strictly for security verification. For more details, please review Cloudflare’s Privacy Policy.
Communications Consent & Opt-In
By submitting your contact information through our website, forms, chat, or other channels, you consent to receive communications from The Packaging World, which may include service updates, order notifications, marketing messages, and promotional offers via email, SMS/text messages, or phone calls, depending on your selected preferences.
Consent is obtained explicitly where required by law, and you may withdraw your consent at any time as described below
SMS & Mobile Messaging Privacy
If you opt in to receive SMS or text messages from The Packaging World:
- You provide express written consent to receive messages related to our products, services, order updates, and promotions.
- SMS consent is not a condition of purchase.
- No mobile opt-in data will be shared, sold, rented, or disclosed to third parties or affiliates for marketing or promotional purposes.
- Message frequency may vary.
- Message and data rates may apply.
You can opt out at any time by replying STOP or UNSUBSCRIBE to any message or by contacting us directly at [email protected].
Email Marketing Policy (CAN-SPAM Act – US)
We send marketing and transactional emails in compliance with the U.S. CAN-SPAM Act. Our emails:
- Clearly identify The Packaging World as the sender
- Include accurate subject lines and sender information
- Contain our valid business contact information
- Provide a clear and easy unsubscribe mechanism
You may opt out of marketing emails at any time by using the unsubscribe link included in each email. Transactional or service-related emails may still be sent when necessary.
Advertising, Analytics & Tracking Technologies
We use advertising and analytics services, including but not limited to:
- Google Ads
- Google Analytics (GA4)
- Conversion tracking and remarketing tools
- Cookie-based and pixel-based technologies
These tools may collect information such as IP address, device type, browser data, pages visited, and interactions with our ads or website.
This data helps us:
- Measure campaign performance
- Improve user experience
- Deliver relevant ads
We do not sell personal information, and we do not use advertising data to personally identify individual users. Users may manage or disable cookies through their browser settings or Google Ad preferences.
Data Sharing & Third-Party Services
We may share limited personal information with trusted third-party service providers who assist us with:
- Website hosting and security
- CRM and customer support
- Email and SMS delivery platforms
- Payment processing
- Advertising and analytics services
These providers are authorized to use personal information only as necessary to perform services on our behalf and are contractually obligated to protect it. The Packaging World does not sell or share SMS opt-in data or email subscription data with third parties for their own marketing purposes.
U.S. Privacy Rights (CCPA / CPRA)
If you are a resident of the United States, you have the right to:
- Request access to the personal information we collect about you
- Request correction or deletion of your personal data
- Opt out of marketing communications at any time
We do not sell personal information as defined under applicable U.S. privacy laws.
Data Retention & Your Right to Deletion
The Packaging World believes in keeping only what is necessary. We retain your personal information strictly for the duration required to fulfill your custom packaging orders and meet our legal and tax obligations.
- User Control: You have the right to request the deletion of your data at any time.
- Site Optimization: General usage data (such as how you navigate our pages) is kept for a limited window to help us troubleshoot technical issues and improve your browsing experience. Once its purpose is served, this data is permanently scrubbed.
International Data Transfers
To provide seamless service, your information may be processed or stored on secure servers located outside of your home province or country, including in the United States. We ensure that any cross-border data movement is protected by rigorous safeguards, maintaining the same level of security you would expect from our local operations.
Protecting Our Youth (Children’s Privacy)
The Packaging World is a business-to-business platform and is not intended for individuals under the age of 13. We do not knowingly collect or solicit personal information from children. If you have reason to believe a minor has shared their details with us, please contact us immediately so we can take swift action to remove that data from our systems.
Policy Amendments and Contact
The Packaging World reserves the right to unilaterally amend or modify this Policy due to advancements in technology or changes in any legal statute. All modifications shall be immediately effective upon being posted to this page.
All questions, comments, or concerns regarding the interpretation or application of this Policy shall be directed to The Packaging World via written correspondence, utilizing the subject line “Privacy Policy Inquiry” to initiate the official conversation.
If you have questions about this Privacy Policy or how we handle your data, you may contact us at:
Email: [email protected]
Website: https://thepackagingworld.com
